JIS Q 10001:2010
JIS Q 10001:2010
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Japanese Standards Association
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Japanese Standards Association
This Japanese Industrial Standard provides guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.
| Document Type | Standard |
| Status | Current |
| Publisher | Japanese Standards Association |